Unlike other UX Consultants I don't just approach every problem with the same solution. First and foremost I'm an active listener. I ask questions to uncover what is causing the real symptoms in which my clients believe their tactical solutions are worth solving. Buckle Up. Because you're about to embark on an intense and aggressive UX transformation.
Since 2016, I've been conducting workshops to align team members, motivate team morale, and remove silo barriers to bring together brilliant minds both in-house and subject matter experts from outside organizations.
My strategies have helped companies increase revenue by $25K in just 30 days. Transforming culture from business-centric to user-centric with unheard of living breathing actionable user personas, brand ladder, and prioritization.
6 years of both in-person and remote moderated user testing ingrained in my design process to validate design decisions prior to building anything. Video recordings and data analysis help unify the team behind real user behaviors.
Over the last 3 years, I've transitioned to managing both in-house and external contractors in front-end development and user interface design.Uniquely my product roadmaps involve marketing in order to avoid the common pitfall of launching product features to crickets.
Depending on your objective, and your team's biggest and riskiest assumptions, we can prototype a low-fidelity paper prototype or a high-fidelity Axure prototype. Other prototypes include Keynote and Invision clickable animated and motion design prototypes as well.
My approach is servant leadership philosophy. I have seen team members confidence bolster by providing them a platform to speak where previously they thought no one wanted to listen. By providing focus and clarity, I embrace assumptions and use the design process to test validation. This inclusive design process brings ideas that were previously ignored, to the forefront of companies.
A process not too dissimilar to Design Thinking, Design Sprints, or Agile, I've used Lean UX to facilitate strategy, research, and design at companies like AARP.
How does user interface design affect a user's experience? Providing hi-fidelity product design in the form of prototypes, looks and feels like the real thing.
Currently, working in a remote moderated user testing capacity observing user behavior using tools like Zoom and Invision. Allowing the team to observe in parrallel.
Whether it's business analysis, content strategy, information architecture, or visual design, providing coherent full-service UX Design only happens when we bring the entire team together and evangelize UX Design as an interdisciplinary practice.
Growth hacking focuses our team on ways to grow. The most common are via word of mouth referrals. The best time to have customers or users referr a product or service to a friend is early in the funnel when they're the most excited.
Mobile-first process is a staple of my design workflow. Allowing the team to focus by providing necessary constraints. Mobile UX also happens to be where the market is today. Finally, Mobile UX is also where the latest tech can be found.
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