In order to evangelize user experience with your dev team you have to indoctrinate them into the design process. A common mishap is waiting to deliver something pixel perfect to the development team. This puts them in a defensive position where you may experience pushback. Instead of waiting for reaction, be proactive. Seek to enlist developers early on so they can help you design together.
Use Design Frameworks
Design processes like Design Sprints, Lean UX, and Design thinking are facilitation methods that work to provide structure for engaging developers into the design process. Although, they’re usually left out of quarterly planning, board meetings, and user test sessions, these types of workshops, strategy sessions, or brainstorming sessions (whatever you want to call them) are vital to bringing UX to your development team.
Throw UX Developers In The Deep End of the UX Research Pool
Case in point, the fastest way to bring UX to your dev team and speed up their learning curve is to get them to do user testing or user research with you and along your side. In this way they can see first hand how users interact with the user interface in which they have or will be developing.
Case Study of Doing Just That…
I attended a UX Speakeasy Meetup here in San Diego, CA at Qualcomm’s auditorium where Jarod Spool was speaking. In his talk he referenced a lady who was one of the top UX Designers working for the federal government in DC. She was one designer with hundreds of developers. How was she able to bring UX to her development team?
The Point: Doing is better than Memorizing
She didn’t have them memorize vocabulary of UX Jargon. Although, that may have helped with language barrier, it wouldn’t have met the team’s deadlines. Instead she had the developers volunteer to observe user research of their designs. Then the developer would improve their design, she’d print it and hang it up next to a developer’s work that had not participated in user research. By doing this A/B variation comparison peer to peer review, more and more developers began volunteering to participate in user research studies. Why? Because they say an improvement in the ones that did, and who doesn’t want to improve their designs? Right?
UX Developers and UX Engineers are UX Designers too.
Therefore, think about how you onboard and indoctrinate UX Design with your team. Especially, if you’re a design team of one, or research team of one. How are you going to bring UX to your Design Team?
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